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Your password and/or login cannot
contain any spaces. |
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For increased security, we recommend creating a password containing
both numbers
and letters. |
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Your password is case sensitive,
so remember which letters you capitalized.
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Are you using a browser that doesn't support cookies, or do you have cookies disabled?
Your browser must support cookies, and the option must
be enabled to sign in.
To enable cookies
Internet Explorer 5
- Click Tools, and then click Internet Options.
- Click the Security tab.
- Click the Internet zone.
- Select a security level other than High.
-or-
Click Custom Level, scroll to the Cookies section, and then click
Enable for both cookie options.
Internet Explorer 4.x
- Click View, and then click Internet Options.
- Click the Advanced tab.
- Scroll to the Security section.
- Under Cookies, click Always accept cookies.
Other browsers
To see if your browser supports cookies, and for detailed instructions
about how to enable this feature, see the online Help for your browser. If
you see a message to notify you that a Web site is trying to send you a cookie when
you try to sign in, you should choose to continue or you will not be able to sign
in. If your browser does not support
cookies, you can upgrade to a newer browser, such as
Internet Explorer 5.
For more information, see Cookies.
Are you using a browser that doesn't support secure connections
(SSL), or do you have SSL disabled ? Your browser must
support secure connections (often called SSL, or Secure Sockets Layer), and the
option must be enabled to sign in. To enable secure connections
Internet Explorer 5
- Tools, and then click Internet Options.
- Click the Advanced tab.
- Scroll to the Security section.
- Select all of the "Use SSL" check boxes.
Internet Explorer 4.
- Click View, and then click Internet Options.
- Click the Advanced tab.
- Scroll to the Security section.
- Select all of the "SSL" check boxes.
- Other browsers
- To see if your browser supports secure connections and for detailed
instructions about how to enable this feature, see the online Help for your
browser.
- If you see a message to notify you that you are entering or leaving a secure
connection when you try to sign in, you should choose to continue or you
will not be able to sign in.
- If you are behind a firewall or proxy that does not support secure
connections (for example, if you are accessing the Internet from a computer
that is part of a corporate network), speak with your local system
administrator to see if a solution can be reached using your network. Note
that not all firewalls or proxies cause errors.
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